LogoTriage
Construction Case Management Platform
2 cases need action

Every injured worker.
Every status. Current.

Triage replaces the spreadsheets and voicemails that lose workers between the jobsite and the clinic — with a live command center your safety directors, claims adjusters, and occupational health nurses all work from at once.

Click any column header to sort · Filter by status below
10 records · Site 2, 3, 7, 11, 14
Live
Worker
Site
Injury
Status
Days
Next Appt
Progress
Kowalski, B.300
Site 7 — Eastbrook
Laceration — Hand
Auth Pending
3
Urgent
12%
Reyes, C.300
Site 3 — Harborview
Wrist Fracture
Specialist Referral
8
Mar 1
22%
Martinez, R.300
Site 7 — Eastbrook
Left Knee
MRI Scheduled
14
Mar 2
35%
Brennan, K.300
Site 2 — Clearfield
Ankle — Grade II
Modified Duty
17
Mar 5
45%
Nguyen, T.300
Site 14 — Westgate
Ankle Sprain
Modified Duty
19
Mar 4
55%
Thornton, J.300
Site 2 — Clearfield
Lower Back
PT 2/6 Complete
24
Mar 3
33%
Okonkwo, D.300
Site 3 — Harborview
Lower Back
PT 4/6 Complete
31
Feb 28
67%
Vasquez, M.300
Site 14 — Westgate
Rotator Cuff
PT No-Show ×2
38
Overdue
48%
Adeyemi, F.
Site 11 — Meridian
Knee Contusion
Return-to-Work Cleared
44
100%
Patel, S.
Site 11 — Meridian
Right Shoulder
Return-to-Work Cleared
52
100%
OSHA 300 log auto-populated · Last sync: 2 min ago
8 on track · 2 need action
OSHA 300 Auto-PopulationReal-Time PT TrackingDigital Auth in 4 HoursMulti-Site VisibilityReturn-to-Work ForecastingNo-Show AlertsReferral RoutingClaims Adjuster PortalOSHA 300 Auto-PopulationReal-Time PT TrackingDigital Auth in 4 HoursMulti-Site VisibilityReturn-to-Work ForecastingNo-Show AlertsReferral RoutingClaims Adjuster Portal
The Cost Audit

Here's what disorganized
case management actually costs.

These aren't projections. They're the median figures from NCCI's 2024 workers' compensation benchmarks — and every number has a specific workflow failure behind it.

01$0

Average lost-time claim cost

17% is administrative friction — authorization delays, missed appointments, lost fax referrals.

Current Reality

Paper authorizations sit in fax queues for 3–5 days. Workers miss the treatment window.

Triage

Triage auto-routes referrals to in-network providers and sends digital auth in under 4 hours.

020.0 days

Average referral turnaround — industry median

Every delayed referral day costs 1.4× in extended modified-duty wages.

Current Reality

Claims adjusters manually call provider offices. Callback loops add days.

Triage

Triage routes to the nearest credentialed occupational health provider and confirms in real time.

030%

Of PT appointments missed with no notification

Missed appointments extend recovery by an average of 11 days per incident.

Current Reality

No one knows a worker skipped PT until the next billing cycle — two weeks later.

Triage

Triage flags no-shows within 2 hours and triggers automatic supervisor + nurse notification.

Platform Capabilities

Every worker. Every
milestone. Accounted for.

From the moment of incident report to return-to-work clearance — one system, zero gaps.

Case Lifecycle —Martinez, R. · Left Knee · Site 7
Day 1Incident Captured
Day 2Referral Routed
Day 4Initial Evaluation
Day 14MRI Scheduled
Day 31PT Progress: 4/6
Day 45RTW Clearance
Referral Management

Automated Referral Routing

When a case is opened, Triage instantly identifies the nearest credentialed occupational health provider, confirms availability, and sends a digital authorization — no phone tag, no fax queue.

<4 hrsavg auth turnaround
Progress Tracking

Treatment Milestone Tracking

Every PT session, specialist visit, and imaging appointment logged automatically against the treatment plan.

34%fewer missed appts
Compliance

OSHA 300 Auto-Population

Incident data flows directly into your OSHA 300 log. No double entry, no end-of-year scramble.

0 hrsmanual log entry
Workforce Planning

Return-to-Work Forecasting

Based on injury type, treatment protocol, and historical data, Triage predicts clearance dates so you can plan modified duty assignments in advance — not the morning of.

±3 daysRTW forecast accuracy
Real-Time Alerts

No-Show Alerts

PT no-shows trigger immediate notifications to the occupational health nurse and site safety director.

2 hrsto escalation
Side-by-Side Comparison

Your current process,
measured honestly.

Twelve workflow dimensions. No marketing language — just the operational gap between what most sites run today and what Triage delivers.

10/12
Dimensions with critical gaps
12/12
Dimensions addressed by Triage
Workflow Dimension
Your Current Process
Triage
Incident Capture Speed
Intake
End-of-shift paper form, 4–24 hr delay
Mobile submission, real-time sync
OSHA 300 Population
Compliance
Manual entry, quarterly reconciliation
Auto-populated at incident creation
Referral Turnaround
Referral
3–5 days via fax/phone
Under 4 hours, digital auth
Provider Network Visibility
Referral
None — adjuster calls cold
Real-time credentialed network map
Treatment Milestone Tracking
Treatment
Spreadsheet, updated weekly if lucky
Automatic at each appointment
PT No-Show Detection
Treatment
Discovered at next billing cycle
Alert within 2 hours
Authorization Management
Claims
Paper fax, no status visibility
Digital, tracked, timestamped
Multi-Site Visibility
Operations
Separate spreadsheet per site
Unified dashboard, all sites
Return-to-Work Forecast
Planning
Physician call, best guess
Data-driven forecast ±3 days
Modified Duty Coordination
Planning
Email chain between HR and safety
In-platform task + sign-off
Claims Adjuster Handoff
Claims
Phone + PDF attachments
Shared case view, live updates
Annual Audit Readiness
Compliance
2–3 weeks to compile
Export-ready, always current
−89% referral delay

"We went from a 5-day referral turnaround to under 4 hours. Our claims adjuster said it was the single biggest operational change in five years."

Sandra Kowalczyk
VP Safety & Risk, Meridian Construction Group
14 sites, 1 dashboard

"I can see every PT appointment across all fourteen sites from one screen. I used to find out about no-shows two weeks after they happened."

Darius Osei
Occupational Health Director, Hartfield Builders
3 weeks → 1 afternoon

"OSHA 300 used to take my team three weeks every January. Last year it took an afternoon — everything was already in Triage."

Renata Szymański
Safety Director, Pacific Coast Structural
Primary Action

Run Your Site Comparison

Answer three questions. We'll show you exactly which workflow gaps are costing your sites the most — with numbers, not guesses.

Research Report

Download the Full Benchmark Report

38-page analysis of workers' compensation case management across 200+ construction firms. Includes median KPIs by company size, incident type, and tracking method.

PDF
2025 Construction WC Benchmark
38 pages · 4.2 MB · Updated Jan 2026
OSHA recordable rate by trade
Referral turnaround benchmarks
RTW timeline by injury type
Admin cost per claim by tracking method
200+
firms benchmarked
SOC 2
Type II certified
HIPAA
compliant